Senior Business Consultant - Mumbai

  • Indefinite
  • Full time
  • India
  • Client Delivery & Support

Founded in 2004, Axe Finance is a global market-leading software provider focused on credit risk automation for lenders looking to provide an efficient, competitive, and seamless omnichannel financing journey. Axe Finance developed Axe Credit Portal (ACP), a future-proof AI-driven solution to automate the entire credit lifecycle from KYC to servicing including origination, credit scoring, and automatic decision-making. ACP is a multi-segment digital lending solution covering not only Retail, Commercial, Corporate, FIs, and Sovereign segments but also other specific types of lending such as embedded financing, and Islamic finance.

Joining Axe Finance is to become part of a fast-growing fintech company with a footprint in 32 countries and more than 45,000 users of our technology around the globe. We are currently seeking to hire a Junior Business/Integration Consultant to join our team.


KEY RESPONSIBILITIES

  • Collect and analyze client’s requirements for assigned projects and/or capture its related change requests.
  • Participate/Conduct scoping sessions with the client and reflect outputs in the Minutes of meeting.
  • Participate actively within the functional specification drafting exercise and collaborate with other team-members on the internal design workshops.
  • Participate on the estimate of workload and effort.
  • Ensure regular reporting to project manager/Stream Lead and flag alerts if needed.
  • Build system configurations, database querying, business processes and workflows in line with client requirements.
  • Prepare Project documentation artefacts (Proof of Testing /User guides /Process Charts / etc.)
  • Initiate/Review Test (cases /scenarios) preparation and run it as part of the quality analysis exercise.
  • Ensure client support activities and incidents/issues resolution during project testing transitions.
  • Identify & propose product enhancements to R&D based on client feedback.
  • Interact/Liaise with QA department for automated tests contents preparation & elaboration.
  • Prepare/Draft Backlog and Gap documents and participate within maturation meetings for its validation.
  • Ensure regular client support tasks.
  • Contribute to run client requests/projects such as change requests, upgrades, migrations etc.
  • Collect user experience issues and ensure they get resolved.
  • Conduct unitary and regression tests before deliveries ensuring a high level of quality.
  • Maintain & ensure the CRM is up to date.


CANDIDATE PROFILE & REQUIREMENTS

  • Degree in engineering, business administration or business analytics from a leading university.
  • 0-5 years of experience in the IT/Finance field preferably within the fintech sector.
  • Strong proficiency in SQL.
  • Experience in software solution implementation projects preferably within the banking sector.
  • Client-focused mindset and user experience awareness.
  • Excellent problem-solving skills.
  • Excellent organizational, multi-tasking & time management skills. Ability to prioritize and manage multiple projects simultaneously while maintaining deadlines.
  • Demonstrated ability to work well in a team environment & across all levels of the organization.
  • Excellent level of professional English/French required.


START DATE : Immediate